If you have troubles with Seraphinite Solutions software or site, you may contact us here and try to resolve problem personally. Before that please ensure that you have read the documentation of particular product. There you will probably find the solution of your problem.
There are documentations according to Seraphinite Solutions products divided by platform. Each platform contains ‘General’ section witch describes common thing for the platform.
And you always can write us via firstname.lastname@example.org.